Privacy Policy

1. Introduction

Welcome to OpenTraffic Mobile. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website to browse or purchase smartphone accessories. Operating primarily in Bangladesh, we are committed to ensuring your privacy is protected and respected at all times.

2. Information We Collect

We collect information necessary to process your orders and provide a seamless e-commerce experience. This may include:

• Personal Details: Your full name and email address.
• Shipping Information: Delivery addresses within Bangladesh, specifically structured for efficient dispatch.
• Transaction Data: Details about the cases, chargers, screen protectors, and other accessories you purchase.
• Technical Data: Standard server log information, browser type, and interaction metrics to help us optimize the site's everyday usability.

Important Note on Communication: OpenTraffic Mobile strictly operates without requesting or storing public phone numbers. All communication, verification, and support are handled securely via email and our internal systems.

3. How We Use Your Information

The information we collect is used to fulfill our commitments to you and improve our digital storefront:

• To process and deliver your accessory orders promptly.
• To send digital order confirmations, shipping updates, and support replies to your provided email address.
• To respond to your inquiries submitted via our contact forms.
• To analyze website traffic and enhance our catalog's convenience and innovation.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners. We only share specific fulfillment data (such as your delivery address) with trusted local logistics and courier partners in Bangladesh solely for the purpose of delivering your orders.

5. Data Security

We adopt appropriate data collection, storage, and processing practices, as well as modern security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, transaction information, and data stored on our site.

6. Cookies and Tracking Technologies

Our website uses "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about your session, such as items placed in your shopping cart. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.

7. Your Rights

You have the right to request access to the personal data we hold about you, to ask that your personal data be corrected, updated, or deleted. If you would like to exercise any of these rights, please contact our support team in writing at the email address provided below.

8. Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us exclusively via email or mail. As part of our digital-first policy, we do not operate a public telephone support line.